Privacy Policy

Level Up Gaming Publishing Group
Last Updated: February 16, 2026

Level Up Gaming Publishing Group (“Level Up,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our games, or interact with our services (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

• Name
• Email address
• Any information submitted through contact forms
• Support requests or feedback
• User-generated content

B. Information Collected Automatically

When you access our website or games, we may collect:

• IP address
• Browser type and device information
• Operating system
• Gameplay statistics
• Usage data and interaction metrics
• Log files

C. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Monitor game performance
• Store user preferences

You can control cookies through your browser settings.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries and support requests
• Improve our website and games
• Monitor and prevent fraud or abuse
• Enforce our Terms of Service
• Send updates or marketing communications (where permitted by law)
• Analyze gameplay behavior to improve user experience

We do not sell your personal data.

3. Legal Basis for Processing (For EU/EEA Users)

If you are located in the European Union or European Economic Area, we process your data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests (such as improving our Services)

4. International Data Transfers

Level Up is based in Dubai, United Arab Emirates.

Because we operate globally, your information may be transferred to and processed in the UAE or other countries where our service providers operate.

By using our Services, you consent to these transfers.

We take reasonable steps to ensure your data is protected in accordance with applicable laws.

5. Data Retention

We retain personal information only for as long as necessary to:

• Provide our Services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

When data is no longer required, we securely delete or anonymize it.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration

However, no system can guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing
• Withdraw consent
• Request data portability

To exercise your rights, contact us at:

legal@levelupgaming.com

We may need to verify your identity before fulfilling requests.

8. Children’s Privacy

Our Services are not directed to children under 13.

We do not knowingly collect personal data from children under 13. If we become aware that we have collected such information, we will delete it.

Parents who believe their child has provided personal information may contact us.

9. Third-Party Services

We may use third-party service providers for:

• Analytics
• Hosting
• Payment processing
• Customer support

These providers may process data on our behalf and are required to maintain confidentiality and security.

We are not responsible for the privacy practices of third-party websites linked through our Services.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date.

Your continued use of the Services after changes are posted constitutes acceptance of the revised Policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Level Up Gaming Publishing Group
Dubai, United Arab Emirates
pr@levelupgaming.games